Your privacy matters to us. This page explains exactly what personal information jili jackpot collects from Filipino players, how we use it, and the rights you have over your own data. We are committed to keeping your information safe and handling it responsibly under applicable Philippine data protection laws.
We only collect the data we genuinely need to run a safe, fair, and enjoyable platform for Filipino players.
When you create an account on jili jackpot, we collect your full name, date of birth, email address, and mobile number. This information is required to verify that you meet the minimum age requirement for gaming in the Philippines. We also use these details to send you account notifications and important service updates. Your registration data is stored securely and is never shared with unaffiliated third parties for marketing purposes. Providing accurate information at sign-up ensures your account remains in good standing and withdrawals are processed without delay.
To process deposits and withdrawals in Philippine pesos, we collect payment method details such as e-wallet account references, bank account numbers, or mobile payment identifiers. We do not store full card numbers or sensitive authentication credentials on our servers. All payment data is handled through encrypted channels that meet industry security standards. Transaction records are retained for the period required by Philippine financial regulations and for the purpose of resolving any disputes. Your payment history within the platform is accessible from your account dashboard at any time.
We automatically collect certain technical data when you use our platform, including your IP address, device type, operating system, browser version, and session timestamps. This data helps us detect suspicious login attempts, prevent fraud, and optimise the platform experience for mobile users across the Philippines. We may also record which games or sports markets you interact with in order to improve our content recommendations. Usage data is analysed in aggregate and is not used to build individual advertising profiles. You can review our cookie practices in the section below for more detail on how tracking technologies are used.
In line with Philippine regulations, we may request a government-issued ID, proof of address, or a selfie for identity verification purposes. These documents are used solely to confirm your identity and comply with anti-money laundering requirements. Verification documents are stored in an encrypted environment with strict access controls and are not used for any purpose beyond compliance. We will notify you clearly whenever document submission is required and will guide you through the process step by step. Failure to complete verification when requested may result in temporary restrictions on withdrawals until the process is finalised.
When you contact our support team via email or live chat, we retain records of those conversations to help resolve your query and improve our service quality. Support records may include your account details, the nature of your enquiry, and any attachments you provide. These records are accessible only to authorised support staff and are not shared externally. We may use anonymised support data to identify common issues and improve our FAQ resources for Filipino players. All support communications are treated as confidential and are handled in accordance with this Privacy Policy.
Our platform uses cookies and similar technologies to maintain your login session, remember your preferences, and measure how pages are used. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional analytics cookies help us understand which features are most popular among Filipino players so we can prioritise improvements. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect platform functionality. We do not use cookies to serve third-party advertising or to track your activity on other websites.
Every piece of data we hold has a clear, lawful purpose — no surprises, no hidden agendas.
We use your registration and verification data to create and maintain your account, process your transactions in Philippine pesos, and ensure you can access all platform features without interruption. Account data also allows us to apply responsible gaming tools such as deposit limits and self-exclusion at your request. We may use your contact details to send you security alerts, such as notifications of new logins or password changes. These communications are essential to the service and cannot be opted out of while your account remains active. If you close your account, we will retain only the data required by law for the minimum period specified by Philippine regulations.
Your usage and device data helps us identify and block fraudulent activity, including unauthorised account access, bonus abuse, and suspicious transaction patterns. We use automated systems and manual review processes to flag accounts that show signs of irregular behaviour. Where fraud is confirmed, we may share relevant data with Philippine law enforcement or regulatory bodies as required by law. Security monitoring is an ongoing process and is essential to protecting the integrity of the platform for all players. We will always notify you if your account has been flagged for review, unless doing so would compromise an active investigation.
Aggregated and anonymised usage data helps our team understand how Filipino players interact with sports betting, bingo, and other features on the platform. We use this insight to prioritise new features, fix usability issues, and ensure the mobile experience remains smooth across a wide range of devices. No individual player is identified in our analytics reports, and the data is never sold to third parties. Improvement initiatives informed by this data benefit all players on the platform equally. We may also conduct optional player surveys from time to time — participation is always voluntary and responses are anonymised before analysis.
If you have opted in to marketing communications, we may use your email address or mobile number to inform you about new promotions, VIP rewards, and platform updates relevant to Filipino players. You can withdraw your consent to marketing messages at any time by updating your notification preferences in your account settings or by contacting our support team. Withdrawing marketing consent does not affect your ability to use the platform or receive essential service communications. We do not send unsolicited messages and will never sell your contact details to third-party marketers. All promotional communications clearly identify jili jackpot as the sender.
Under the Philippine Data Privacy Act of 2012, you have clear rights over your personal information — and we make it easy to exercise them.
You may request a copy of all personal data we hold about you at any time. We will respond within the timeframe required by Philippine law and provide the information in a clear, readable format.
If any of your personal details are inaccurate or out of date, you have the right to request a correction. You can update most information directly from your account settings, or contact our support team for assistance with more complex changes.
You may request the deletion of your personal data when it is no longer necessary for the purposes it was collected. Please note that we are required to retain certain records for a minimum period under Philippine financial and gaming regulations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your rights and freedoms override those interests.
To submit a data request, correction, or objection, please contact our data protection team at [email protected]. Include your registered email address and a brief description of your request so we can locate your account and respond efficiently. We aim to acknowledge all data requests within three business days and to resolve them within the period prescribed by the Philippine Data Privacy Act. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all privacy concerns seriously and will work with you to reach a fair resolution.
Our support team is here to help Filipino players understand how their data is handled. You can also review our full Terms and Conditions or visit the FAQ for quick answers.